Legal notice

Last updated: September 2026

This online store is operated under the trading name CUDELLA.

This Legal Notice provides general information regarding the ownership, operation, content, and use of our Store. Nothing in this notice limits any mandatory consumer rights available under applicable law.

Website Platform

The Store is created and operated using the Shopify e-commerce platform.

Certain hosting, checkout, payment, analytics, technical, and security services may therefore be provided by Shopify and other selected third-party service providers.

The use of these services may also be governed by the relevant providers’ terms and privacy policies.

Intellectual Property

Unless otherwise stated, the original content displayed on the Store—including the CUDELLA name, branding, logos, text, graphics, photographs, videos, product presentations, and design elements—is owned by or licensed to CUDELLA.

Store content may not be copied, reproduced, republished, distributed, modified, sold, or used commercially without prior permission, except where permitted by applicable law.

Names, logos, trademarks, photographs, and other materials belonging to third parties remain the property of their respective owners.

Permitted Use

You may access and use the Store for lawful, personal, and non-commercial purposes.

You may not:

• Use the Store for unlawful or fraudulent activities
• Attempt to gain unauthorised access to the Store or its systems
• Introduce viruses, malicious code, or other harmful technology
• Interfere with the security or functionality of the Store
• Copy or commercially exploit protected Store content
• Misrepresent your identity or submit false information

Access to the Store may be restricted where we reasonably believe that a user has violated applicable law or our Terms of Service.

Accuracy of Information

We make reasonable efforts to ensure that the information published on the Store is accurate, complete, and current.

However, occasional errors, inaccuracies, or omissions may occur. We reserve the right to:

• Correct errors or inaccuracies
• Update product information
• Change prices or promotions
• Update product availability
• Modify or remove website content

Any changes will not improperly affect orders that have already been accepted or mandatory consumer rights.

Product Information and Representation

We make reasonable efforts to display product colours, measurements, materials, features, and packaging accurately.

However, colours may appear differently depending on your screen, device settings, lighting, or display quality. Product packaging or minor visual details may occasionally vary without affecting the product’s essential characteristics or safety.

Customers should review the complete product description, specifications, recommended use, and selected options before placing an order.

Baby Carrier Safety Information

CUDELLA baby carriers must be used only in accordance with the instructions, warnings, age recommendations, and weight limits provided with the product or displayed on the Store.

Before every use, the responsible adult should:

• Inspect the carrier for damage or wear
• Check that all straps, seams, and fastenings are secure
• Position the baby correctly
• Keep the baby’s face visible
• Ensure that the baby’s airways remain clear
• Provide continuous adult supervision

Do not use a carrier that is damaged, defective, incorrectly assembled, unsuitable for the child, or missing any necessary component.

Information published on the Store is general guidance and does not replace the product instructions or advice from a qualified healthcare professional where necessary.

External Links

The Store may contain links to websites, platforms, or services operated by third parties for convenience or informational purposes.

CUDELLA does not control third-party services and is not responsible for their:

• Availability
• Content or accuracy
• Security practices
• Privacy practices
• Products or services

Accessing an external website is at the user’s discretion and is subject to that website’s own terms and policies.

General Information

Information available through the Store is provided for general informational and commercial purposes.

Nothing published on the Store should be interpreted as medical, legal, or other professional advice.

Customers should seek appropriate professional advice if they have concerns about whether a baby carrier is suitable for their child or personal circumstances.

Liability

We make reasonable efforts to keep the Store secure, accurate, and available. However, uninterrupted or error-free access cannot be guaranteed.

To the maximum extent permitted by applicable law, CUDELLA is not responsible for indirect or unforeseeable losses resulting from the use of the Store.

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful, including liability relating to defective products, fraud, intentional misconduct, personal injury caused by negligence, or mandatory consumer protections.

Customers remain entitled to all mandatory legal rights concerning online purchases, product safety, delivery, withdrawal, refunds, and defective or non-conforming products.

Privacy and Personal Information

The collection, use, storage, and sharing of personal information through the Store are explained in our Privacy Policy.

The Store may use cookies and similar technologies in accordance with that policy and the choices available through our cookie banner or settings.

Complaints and Disputes

If you have a complaint, please contact us through the Contact Us section available on our Store.

When contacting us about an order, please provide:

• Your full name
• Your order number
• A clear description of the issue
• Relevant photographs if the product is damaged, defective, incorrect, or potentially unsafe

We will make reasonable efforts to review and resolve the complaint directly.

Consumers may also have the right to contact a competent consumer-protection authority, court, or authorised alternative dispute-resolution body under applicable law.

Changes to This Legal Notice

We may update this Legal Notice to reflect changes to our Store, products, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

Contact Information

For questions concerning this Legal Notice or the operation of the Store, please contact us through the Contact Us section available on our Store.